Medceptor Terms of Service

Effective Date: May 24, 2026

Entity: IDK Studios, Inc., a Texas corporation (operating as Medceptor)

Registered Office: 262 Fawn Trail, Lake Jackson, TX 77566

1. Acceptance of Terms

By creating an account or accessing Medceptor (the "Services"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old to use the Services. We do not knowingly permit anyone under 18 to register accounts. By using the Services, you represent that you meet these requirements and are able to form a binding contract under the laws of your jurisdiction. The Services are available to individuals, institutions, and organizations for educational use.

3. Description of Service

Medceptor provides an AI-driven medical-education environment for EMS and allied-health students, including:

Practice scenarios with an AI patient simulator and an AI preceptor, initially supporting the EMT (Emergency Medical Technician — Basic) certification track at launch. Additional tracks (AEMT, Paramedic, Nurse, Medical Student) and additional NREMT cert-level rubrics (including EMR — Emergency Medical Responder) are planned.
An autonomous AI grading system that scores attempts against published rubrics aligned with NREMT psychomotor skill sheets.
Future product surfaces including question banks, additional scenario modes, and additional certification tracks.

Your use of the Services is also subject to our Privacy Policy.

4. Educational Use Only — Not Medical Advice

THE SERVICES ARE PROVIDED FOR EDUCATIONAL TRAINING ONLY. THEY ARE NOT MEDICAL ADVICE, NOT A MEDICAL DEVICE, NOT A CLINICAL DECISION- SUPPORT TOOL, AND NOT A SUBSTITUTE FOR ACCREDITED EMS EDUCATION, CERTIFICATION, OR PROFESSIONAL MEDICAL JUDGMENT.

DO NOT USE MEDCEPTOR DURING ACTUAL PATIENT CARE, EMERGENCY RESPONSE, OR ANY REAL-WORLD CLINICAL DECISION. AI-generated patient dialogue, vitals, presentations, and grading rubrics are fictional training content and may be inaccurate, outdated, or clinically wrong.

Always look to your standing orders, medical director, level of licensure, scope of practice, program faculty, and proficiency with the skill to determine the correct course of action in a medical emergency. Medceptor scenarios are practice and instruction; they do not define standard of care and are not a substitute for accredited training or supervised clinical practice.

If you use the Services in connection with actual patient care and harm results, you assume all risk and will indemnify Medceptor as set out in Section 12 (Indemnification).

5. Use of Scenarios and AI Features

Medceptor's scenarios use AI language models to generate patient and preceptor responses, and an autonomous grading system to score attempts. By using the Services you acknowledge and agree:

AI grading disclosure. Your scenario performance is evaluated by an autonomous AI grading system. Scores are for instructional self-assessment only and are not predictive of your performance on the NREMT or any state EMS examination, and are not a credentialing determination. The grader may produce errors; surface disagreement via the in-app feedback control.
AI simulator disclosure. Patient and preceptor responses during scenarios are generated by AI language models. They may contain inaccuracies or behave inconsistently with real-world clinical presentations. Treat all in-scenario clinical information as practice context, never as reference material for real patient care. See the Privacy Policy, Section 3, for the list of LLM providers and our no-training stance.
Protocol alignment. Scenarios are reviewed by EMS professionals for accuracy and educational value but may not always align with your specific program's protocols. You are solely responsible for applying your training, local protocols, and medical direction when assessing and treating real patients.
Not a substitute. The Services must never be used as a substitute for professional instruction, supervised training, or real-world clinical practice. Use of the Services is at your own risk.
AI hallucination acknowledgment. You acknowledge that the AI patient simulator and AI grading rubric may produce inaccurate, fabricated ("hallucinated"), incomplete, outdated, or clinically incorrect output. You will not (a) rely on AI output in any patient-facing or clinical context, (b) treat grading outcomes as determinative of competence, or (c) reproduce AI patient dialogue as authoritative medical content. You are solely responsible for independently verifying any clinical content against your local protocols, your medical director, and current authoritative sources.
No real patient information. Do not enter real patient information of any kind, including names, dates of birth, addresses, medical record numbers, or any other Protected Health Information ("PHI") as defined under HIPAA, into Medceptor scenarios or chat. All Medceptor scenarios are synthetic. We are not a HIPAA covered entity or business associate, and we do not sign Business Associate Agreements. Accounts found entering real PHI may be suspended.
No NREMT affiliation. Medceptor is an independent third-party study aid. It is not affiliated with, endorsed by, or accredited by the National Registry of Emergency Medical Technicians (NREMT), the National Highway Traffic Safety Administration (NHTSA), the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP), or any state EMS office. Performance on Medceptor scenarios does not predict, guarantee, or correlate with NREMT cognitive or psychomotor exam outcomes or any state certification result. Medceptor is not a substitute for an accredited EMT, AEMT, Paramedic, or other EMS program, clinical rotations, or required CAPCE-accredited continuing education.

6. Accounts and Access

Users may be individuals or institutions. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. We may suspend or terminate accounts at our sole discretion if misuse, violation of these Terms, or abuse of the Services is detected.

7. Subscriptions, Payments, and Refunds

Access to the Services may require a paid subscription.
Payments are processed securely through Stripe.

Auto-Renewal Notice (please read carefully). Your subscription will automatically renew at the then-current price each billing period until you cancel. By subscribing, you provide express affirmative consent to recurring charges by Medceptor through Stripe. You may cancel anytime in your account settings, which is the same medium used to enroll; cancellation takes effect at the end of the current billing period.

California Residents. If you accept a free trial or promotional offer, we will email a reminder before the paid term begins. We will provide between 7 and 30 days advance notice of any material price increase.

Refunds. As a courtesy, we offer refunds within 7 days of initial purchase if the Services have not been substantially used. After that period, payments are non-refundable. This courtesy refund is in addition to, not in lieu of, any rights provided by applicable consumer-protection laws.

8. User Responsibilities

Users must follow their own institution's or program's protocols when using the Services.
Users must not share account credentials, distribute scenario content, or use the Services to harm or harass other users.
Users are solely responsible for applying their EMS training, protocols, and medical direction in real-world situations.

9. Content Ownership

Medceptor owns all software, scenarios, simulations, rubrics, and materials provided through the Services. Users are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for educational training purposes. Users may not copy, distribute, modify, reverse-engineer, or create derivative works based on Medceptor's content without prior written consent.

10. New Products and Features

These Terms govern your use of Medceptor and any products, scenarios, or certification tracks added to the Services. New tracks (such as AEMT, Paramedic, Nurse, or Medical Student tracks added after EMT), new product modes (such as question banks or voice-driven scenarios), new NREMT cert-level rubrics (such as EMR), and new features are covered by these Terms unless explicitly noted at the time the new mode is offered. Material changes to data handling or scope trigger re-acceptance per Section 14.

11. Disclaimers and Limitation of Liability

The Services are provided "AS IS" and "AS AVAILABLE," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. Medceptor does not guarantee that all information will match your institution's protocols, that the Services will be uninterrupted, or that AI output will be accurate.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDCEPTOR'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO MEDCEPTOR IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). IN NO EVENT WILL MEDCEPTOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

Carve-outs. These limits do not apply to (i) gross negligence, fraud, or willful misconduct, (ii) your indemnification obligations under Section 12, (iii) your payment obligations, or (iv) liability that cannot be limited under applicable law.

12. Indemnification

You will defend, indemnify, and hold harmless IDK Studios, Inc., its affiliates, officers, directors, employees, and agents from and against any third-party claim, loss, damage, liability, or expense (including reasonable attorneys' fees and costs) arising from or related to (a) your use or misuse of the Services, (b) your violation of these Terms or any applicable law, (c) any use of the Services in connection with actual patient care, clinical decision- making, or emergency response, or (d) any content you submit to the Services. We will promptly notify you of any such claim and reasonably cooperate in your defense; we may, at our election and your expense, assume control of the defense with counsel of our choice.

13. Termination

We may suspend or terminate accounts that violate these Terms or misuse the Services. You may cancel your account at any time.

14. Changes to Terms

We may update these Terms. Material changes trigger a re-acceptance flow; continued use after a non-material revision does not constitute acceptance of the new terms.

15. Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") that cannot be resolved through informal negotiation shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules in effect at the time of filing. The arbitrator, not any court, shall decide all issues of arbitrability except as to the Class Action Waiver below. Arbitration shall be seated in Harris County, Texas. Claims under $10,000 may be heard on documents only at the claimant's election.

CLASS ACTION WAIVER. YOU AND MEDCEPTOR AGREE TO BRING DISPUTES AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION AGREEMENT IN THIS SECTION 15 SHALL BE VOID, BUT THE REMAINDER OF THESE TERMS SHALL CONTINUE IN EFFECT.

30-Day Opt-Out. You may opt out of this arbitration agreement by emailing admin@medceptor.com within 30 days of first accepting these Terms, including your full name and account email. Opting out will not affect any other provision of these Terms.

Mass Arbitration. Where 25 or more substantially similar claims are filed within a 60-day period by the same or coordinated counsel, the parties agree the AAA Mass Arbitration Supplementary Rules and batching procedures shall apply. No bellwether outcome shall be binding on a non-participating claimant beyond the issue preclusion permitted by law.

Carve-outs. Either party may bring (i) an individual action in small-claims court for claims within that court's jurisdiction, or (ii) an action in court for injunctive or equitable relief to protect intellectual-property rights.

16. General Provisions

Force Majeure. Neither party shall be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, riots, pandemic, government action, internet or cloud-provider outages, or AI model provider outages.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be reformed to the minimum extent necessary to make it enforceable. The Class Action Waiver in Section 15 is non-severable from the Arbitration Agreement.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Medceptor with respect to the Services and supersede all prior or contemporaneous understandings, agreements, or representations.

Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law without notice to you.

Notices. Notices to Medceptor must be sent to admin@medceptor.com. Notices to you will be sent to the email address associated with your account or posted in-product.

No Waiver. No failure or delay by either party to exercise any right under these Terms shall constitute a waiver of that right.

No Agency. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between the parties.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws principles. Subject to the Mandatory Arbitration provision in Section 15, exclusive venue for any Dispute that proceeds in court shall be the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of those courts.

18. Contact

For questions about these Terms of Service, contact admin@medceptor.com.